410/508 ,Palm Spring Complex, Above Croma, Malad West, Mumbai 400064

Privacy Policy

Terms of Service

Terms and Conditions:

These Terms and Conditions of use govern our relationship with all BPO Interview Coaching users and others who interact with BPO Interview Coaching. Access to the BPO Interview Coaching mobile applications, services, features, content, applications or widgets offered by BPO Interview Coaching and the use of information on the BPO Interview Coaching App and the mobile applications, services, features, content, applications or widgets offered by BPO Interview Coaching is subject to these Terms and Conditions of Use. You should carefully read these Terms and Conditions of Use. By proceeding further, using or accessing BPO Interview Coaching (including all mobile applications, services, features, content, applications or widgets offered by BPO Interview Coaching) you will be deemed to have accepted them. By accessing, viewing, downloading or otherwise using BPO Interview Coaching or any webpage available through BPO Interview Coaching or any mobile application, service, feature, content, application or widget offered by BPO Interview Coaching, any information provided as part of the BPO Interview Coaching services, or any related emails, newsletters or services (hereinafter collectively "BPO Interview Coaching" or the "Services"), or by clicking "Register with BPO Interview Coaching" during the registration process, you conclude a legally binding agreement with Gratitude India, Mumbai ("BPO Interview Coaching") based on the Terms and Conditions of Use of this BPO Interview Coaching User Agreement ("Agreement") and become a BPO Interview Coaching User ("User"). Your privacy is very important to us. We designed our Privacy Policy to make important disclosures about how you can use BPO Interview Coaching to share with others and how we collect and can use your content and information. We encourage you to read the Privacy Policy, and to use it to help make informed decisions. You should read the BPO Interview Coaching Terms and Conditions of Use in conjunction with the BPO Interview Coaching Privacy Policy.

1. DEFINITIONS

1. By "BPO Interview Coaching" we mean the platform, platform features, services, applications and search facilities we make available, including through (a) the BPO Interview Coaching App and any other BPO Interview Coaching branded or co- branded Apps (including mobile applications, sub-domains, international versions, widgets, applications and mobile versions); (b) our Platform; and (c) other media, software, devices, or networks now existing or later developed. 2. By "Us", "We" and "Our" we mean: Gratitude India Manpower Consultants Pvt Ltd, 508 Palm Spring Complex, Link Road, Malad W, Mumbai 400064, India; our employees, directors and shareholders. BPO Interview Coaching is owned by Gratitude India Manpower Consultants Pvt. Ltd. 3. By "Platform" we mean the BPO Interview Coaching Platform (including mobile applications) and a set of APIs and services that enable applications, developers, operators or services, including RSS feeds, to retrieve data from BPO Interview Coaching or provide data to us. 4. By "Information" we mean facts and other information about you, including any information you supply to BPO Interview Coaching e.g. telephone number and also any actions you take. 5. By "Content" we mean anything you post on BPO Interview Coaching including any location information that would not be included in the definition of "information." 6. By "Data" we mean content and information that third parties can retrieve from BPO Interview Coaching or provide to BPO Interview Coaching. 7. By "Post" we mean post on BPO Interview Coaching or otherwise make available to us (such as by using an application). 8. By "Use" we mean use, access, view, download, upload, copy, publicly perform or display, distribute, modify, translate, and create derivative works of. 9. By "Users" we mean a User(s) who is/are not registered with the BPO Interview Coaching Platform and we mean a User(s) who is/are registered with the BPO Interview Coaching Platform. 10. By "Application" we mean any application or App that uses or accesses the BPO Interview Coaching Platform, as well as anything else that receives data. 11. By "Services" we mean searching for User Profiles on the BPO Interview Coaching Platform and advertising updates and services along with BPO Interview Coaching products, BPO Interview Coaching software, BPO Interview Coaching services, mobile applications and the BPO Interview Coaching App. 12. "Premium Services" may include transactional based services or subscription products which a user opts in to purchase from BPO Interview Coaching. "Premium Services" may include, but not be limited to, the job post creation, notification of jobs created on the platform, formation, designing, storage, management, sharing and linking of media and/or document files (including, but not limited to text, user comments, messages, information, data, graphics, photographs, images, illustrations, animations, software, audio and video, also collectively known as the "Content"). In addition Premium Services may include the provision of a domain name, as selected by the user. Please note that part of the Services (or special features) may be provided only to Users who subscribe for such Services and BPO Interview Coaching may charge fees for such Services. The Services are provided by BPO Interview Coaching as is and BPO Interview Coaching assumes no responsibility for any failure in providing the Services to the Users. 13. Premium Services are not available to users in Cuba, Iran, Sudan, Syria or North Korea.

2. ACCESSIBILITY AND AVAILABILITY OF ALL USER CONTENT AND INFORMATION

1. We collect information in relation to Users. The information that we collect facilitates the purpose of the BPO Interview Coaching Platform. Users are not required to register with the BPO Interview Coaching Platform to access information on the BPO Interview Coaching Platform and as such BPO Interview Coaching may not have any control over how Users use the information. In order to create a User Profile on the BPO Interview Coaching Platform Users are required to register with the BPO Interview Coaching Platform. 2. When you add an application and use the BPO Interview Coaching Platform, your content and information is shared with the application. We require applications to respect your privacy settings, but your agreement with that application will control how the application can use the content and information you share. 3. When you delete content, it is deleted in a manner similar to emptying the recycle bin on a computer. However, you understand that removed content may persist in backup copies for a reasonable period of time (but will not be available to others). 4. BPO Interview Coaching may change, suspend or discontinue any or all of the Services or any Content for any reason, at any time, including the availability of any feature or part of the Content at its sole discretion on notice to you where same relates to Premium Services. BPO Interview Coaching may also impose limits on all or any of the Services or restrict your access to parts or all of the Services without notice or liability.

3. REGISTRATION AND ACCOUNT SECURITY

1. You will not provide any false personal information on the BPO Interview Coaching Platform, or create an account for anyone other than yourself without permission; 2. You will not use the BPO Interview Coaching Platform if you are under the age of 18; 3. If you are under eighteen (18), you may use BPO Interview Coaching Premium Services only with the involvement of your parent or guardian. 4. You will not use the BPO Interview Coaching Platform if you are a convicted sex offender; 5. You will keep your User Profile details accurate and up-to-date; 6. You will not share your password, let anyone else access your account, or do anything else that might jeopardize the security of your account; 7. You will not transfer your account to anyone without first getting our written permission; 8. If you select a username for your account we reserve the right to remove or reclaim it if we believe appropriate (such as when a trademark owner complains about a username that does not closely relate to a Users actual name); 9. You are not a direct competitor of BPO Interview Coaching; 10. No User may copy, transfer or use any names, photos, links, text, data or other content belonging to or posted by BPO Interview Coaching or its Users for the purpose of selling, engaging in, marketing or promoting any other product or service. Illegal and/or unauthorized uses of the App, including collecting usernames, email addresses or other personally identifiable information of registered Users by electronic or other means for the purpose of sending unsolicited email, unauthorized framing of or linking to the App or any other use not expressly permitted in this Agreement, will be investigated and appropriate legal action will be taken, including, without limitation, civil, criminal and injunctive redress. In addition to the above restrictions, you may not authorize, enable or otherwise grant to any other person, organization, company or business access to your BPO Interview Coaching User Profile or other content uploaded on the App for the purpose of extracting such information or other content; 11. Each individual User Profile includes personal information about the User. 12. If you purchase any services that we offer for a fee, you agree to BPO Interview Coaching storing your payment card information / payment processor information. 13. In respect to Apps created on the BPO Interview Coaching App and which have an external URL (i.e. purchased as part of a "Premium Service") you will not be considered the owner of such App. To remove any doubt, the identity of the person or entity that has paid BPO Interview Coaching for the Premium Services shall not be considered by BPO Interview Coaching as creating any ownership or other rights in or in relation to such App;

4. YOUR RELATIONSHIP WITH BPO INTERVIEW COACHING

1. Your use of BPO Interview Coaching products, BPO Interview Coaching software, BPO Interview Coaching services, mobile applications and the BPO Interview Coaching App (referred to collectively as the "Services" in this document and excluding any services provided to you by BPO Interview Coaching under a separate written agreement) is subject to the terms of a legal agreement between you and BPO Interview Coaching. "BPO Interview Coaching" means Gratitude India Manpower Consultants Pvt Ltd, 508 Palm Spring Complex, Link Road, Malad W, Mumbai 400064, India. 2. Accepting the Terms and Conditions of Use In order to use the BPO Interview Coaching Platform and use the BPO Interview Coaching Services, you must firstly agree to these Terms and Conditions of Use. You may not use the Services if you do not accept these Terms and Conditions of Use. 3. You can accept the Terms and Conditions of Use by: 1. Clicking to accept or agree to the Terms and Conditions of Use, where this option is made available to you by BPO Interview Coaching in the User interface for any Service; or 2. by actually using the Services. In this case, you understand and agree that BPO Interview Coaching will treat your use of the Services as acceptance of the Terms and Conditions of Use from that point onwards; 4. You may not use the Services and may not accept the Terms and Conditions of Use if (a) you are not of legal age to form a binding contract with BPO Interview Coaching, or (b) you are a person barred from receiving the Services under the laws of India or other countries including the country in which you are resident or from which you use the Services, or (c) if you are not 14 years or older; 5. BPO Interview Coaching is constantly innovating in order to provide the best possible experience for its Users. You acknowledge and agree that the form and nature of the Services which BPO Interview Coaching provides may change from time to time without prior notice to you; 6. As part of this continuing innovation, you acknowledge and agree that BPO Interview Coaching may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to Users generally at BPO Interview Coachings sole discretion, without prior notice to you. You may stop using the Services at any time. You do not need to specifically inform BPO Interview Coaching when you stop using the Services; 7. You acknowledge and agree that if BPO Interview Coaching disables access to your account, you may be prevented from accessing the Services, your account details or any files or other content which is contained in your account; 8. You acknowledge and agree that BPO Interview Coaching may set a fixed upper limit on the number of transmissions you may send or receive through the Services or on the amount of storage space used for the provision of any service, such fixed upper limits can be set, can change or can be removed by BPO Interview Coaching at any time, at BPO Interview Coachings discretion.

5. USE OF THE SERVICES BY YOU

1. All Users have access to all BPO Interview Coaching User Profiles. Users are not required to register with BPO Interview Coaching to access the information that is posted to the BPO Interview Coaching App. In certain instances Users have the option to register with BPO Interview Coaching. All Users agree that any registration information you give to BPO Interview Coaching will always be accurate, correct and up to date. 2. You agree to use the BPO Interview Coaching Platform only for purposes that are permitted by (a) the Terms and Conditions of Use and (b) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions (including any laws regarding the export of data or software to and from the country of India or other relevant countries). 3. You agree not to access (or attempt to access) any of the Services by any means other than through the interface that is provided by BPO Interview Coaching. 4. You agree that you will not engage in any activity that interferes with or disrupts the Services (or the servers and networks which are connected to the Services). 5. You agree that you will not reproduce, duplicate, copy, sell, trade or resell any of the information on the BPO Interview Coaching Platform for any purpose. 6. You agree that you are solely responsible for (and that BPO Interview Coaching has no responsibility to you or to any third party for) any breach of your obligations under the Terms and Conditions of Use and for the consequences (including any loss or damage which BPO Interview Coaching may suffer) of any such breach. 7. You agree that you will not send or otherwise post unauthorized commercial communications (such as spam) on the BPO Interview Coaching Platform. 8. You will not collect Users content or information, or otherwise access the BPO Interview Coaching Platform, using automated means (such as harvesting bots, robots, spiders, or scrapers) without our permission. 9. You will not engage in unlawful multi-level marketing, such as a pyramid scheme, on the BPO Interview Coaching Platform. 10. You will not upload viruses or other malicious code. 11. You will not solicit login information or access an account belonging to someone else. 12. You will not bully, intimidate, or harass any User. 13. You will not post content that is hateful, libellous, slanderous, defaming, threatening, pornographic, or that contains nudity or graphic or gratuitous violence. 14. You will not communicate with BPO Interview Coaching users in any insinuating or sexual way (suggestive or otherwise). 15. You will not develop or operate a third party application containing or advertise or otherwise market alcohol-related or other mature content without appropriate age- based restrictions. 16. You will not offer any contest, giveaway, or sweepstakes ("promotion") on BPO Interview Coaching without our prior written consent. If we consent, you take full responsibility for the promotion, and will follow our Promotions Guidelines and all applicable laws. 17. You will not use the BPO Interview Coaching Platform to do anything unlawful, misleading, malicious, or discriminatory. 18. You will not do anything that could disable, overburden, or impair the proper working of the BPO Interview Coaching Platform, such as a denial of service attack. 19. You will not facilitate or encourage any violations of this Statement 20. If you elect to sign up for Premium Services with a domain name, you agree not to register, traffic in, abuse or use a domain name with bad faith intent to profit from the goodwill of a trademark belonging to someone else. 21. If you elect to sign up for Premium Services you agree not to transfer your Premium Services Account to another member and to keep all passwords private and treat your Premium Services account as per the terms in this agreement.

6. YOUR PASSWORDS AND ACCOUNT SECURITY

1. You agree and understand that you are responsible for maintaining the confidentiality of passwords associated with your User account registration to use to access your User Profile. 2. Accordingly, you agree that you will be solely responsible to BPO Interview Coaching for all activities that occur under your account. 3. If you become aware of any unauthorised use of your password or of your account, you agree to notify BPO Interview Coaching immediately. 4. Login details : BPO Interview Coaching will store the Users access details so that when a registered User logs in and accesses the BPO Interview Coaching Platform BPO Interview Coaching may offer the User the option to sync their contacts from a third party. BPO Interview Coaching will ask the User to consent to having their contacts synced and the user can opt out of giving third parties the consent. 5. BPO Interview Coaching reserves the right to remove, edit, move or close any account for any reason and to suspend or ban any User account for any reason. 6. You understand that all information (such as data files, written text, computer software, music, audio files or other sounds, photographs, videos or other images) which you may have access to as part of, or through your use of, the Services are the sole responsibility of the person from which such content originated. All such information is referred to above as the "Content". 7. You should be aware that Content presented to you as part of the BPO Interview Coaching search facility, including but not limited to User Profiles, advertisements in the Services and sponsored Content within the Services may be protected by intellectual property rights which are owned by the sponsors or advertisers who provide that Content to BPO Interview Coaching (or by other persons or companies on their behalf). You may not modify, rent, lease, loan, sell, distribute or create derivative works based on this Content (either in whole or in part) unless you have been specifically told that you may do so by BPO Interview Coaching or by the owners of that Content, in a separate agreement. 8. BPO Interview Coaching reserves the right (but shall have no obligation) to pre- screen, review, flag, filter, modify, refuse or remove any or all Content from any Service. For some of the Services, BPO Interview Coaching may provide tools to filter out explicit sexual content. There are commercially available services and software to limit access to material that you may find objectionable. 9. You understand that by using the BPO Interview Coaching Platform you may be exposed to Content that you may find offensive, indecent or objectionable and that, in this respect, you use the BPO Interview Coaching Platform at your own risk. 10. You agree that you are solely responsible for (and that BPO Interview Coaching has no responsibility to you or to any third party for) any Content that you create, transmit or display while using the BPO Interview Coaching Platform and for the consequences of your actions (including any loss or damage which BPO Interview Coaching may suffer) by doing so.

7. OTHER PEOPLES RIGHTS

1. We respect other peoples rights, and expect you to do the same. 2. You will not post content or take any action on the BPO Interview Coaching Platform that infringes or violates someone elses rights or otherwise violates the law. 3. BPO Interview Coaching can remove any content or information you post on the BPO Interview Coaching Platform if we believe that it violates this Statement. 4. If you repeatedly infringe other peoples intellectual property rights, we will disable your account when appropriate. 5. You will not use our copyrights or trademarks (including BPO Interview Coaching, the BPO Interview Coaching and "Gratitude" Logos) or any confusingly similar marks, without our written permission. 6. If you collect information from Users, you will: obtain their consent, make it clear you (and not BPO Interview Coaching) are the one collecting their information, and post a privacy policy explaining what information you collect and how you will use it. 7. You should be aware that Content presented to you as part of the BPO Interview Coaching search facility, including but not limited to User Profiles, advertisements in the Services and sponsored Content within the Services may be protected by intellectual property rights which are owned by the sponsors or advertisers who provide that Content to BPO Interview Coaching (or by other persons or companies on their behalf). You may not modify, rent, lease, loan, sell, distribute or create derivative works based on this Content (either in whole or in part) unless you have been specifically told that you may do so by BPO Interview Coaching or by the owners of that Content, in a separate agreement. 8. You will not post anyones identification documents or sensitive financial information on the BPO Interview Coaching Platform.

8. PROPRIETARY RIGHTS

1. You acknowledge and agree that BPO Interview Coaching owns all legal right, title and interest in and to the BPO Interview Coaching Platform, including any intellectual property rights which subsist in the BPO Interview Coaching Platform (whether those rights happen to be registered or not, and wherever in the world those rights may exist). 2. You agree that nothing in the Terms and Conditions of Use gives you a right to use any of BPO Interview Coaching trade names, trademarks, service marks, logos, domain names, and other distinctive brand features. 3. BPO Interview Coaching acknowledges and agrees that it obtains no right, title or interest from you (or your licensors) under these Terms and Conditions of Use in or to any Content that you submit, post, transmit or display on, or through, the Services, including any intellectual property rights which subsist in that Content (whether those rights happen to be registered or not, and wherever in the world those rights may exist). You agree that you are responsible for protecting and enforcing those rights and that BPO Interview Coaching has no obligation to do so on your behalf. 4. You agree that you shall not remove, obscure, or alter any proprietary rights notices (including copyright and trademark notices) which may be affixed to or contained within the BPO Interview Coaching Platform. 5. You agree that in using the BPO Interview Coaching Platform, you will not use any trademark, service mark, trade name, logo of any company or organisation in a way that is likely or intended to cause confusion about the owner or authorised User of such marks, names or logos.

9. PROHIBITED CONTENT

This Section enumerates a non-exhaustive list of content you may in any event not make available via BPO Interview Coaching (it being at the sole discretion of BPO Interview Coaching to decide whether certain content is or is not permitted): 1. Content which is discriminatory as to appearance, race, religion, gender, culture, origin or which can otherwise be called offensive; 2. Content which incites to violence against and/or harassment of another person or other persons; 3. Content which leads to or is the result of exploitation or abuse of others; 4. Content which according to BPO Interview Coaching is contrary to public morality or good taste, is violent or includes a link to pornographic material or pornographic Apps, or includes pornographic or erotic material; 5. Content which asks for personal data of minors and/or makes available personal data of other persons; 6. Content which encourages or commits the performance of illegal activities; 7. Content which infringes intellectual property rights, privacy rights or any other rights of BPO Interview Coaching or third parties; 8. Content which involves chain letters, junk mail or spamming and/or which asks for passwords or other information leading back to persons for commercial or illegal purposes; 9. Content which, without the prior written consent of BPO Interview Coaching, involves commercial activity such as advertising, lotteries, contests or pyramid games; 10. Content which includes a photograph or likeness of another person without that persons consent; 11. Content which infringes any law, regulation, bye-law, other applicable regulations or these Terms and Conditions of Use.

10. PAYMENTS

Some of the Services ("Premium Services") offered on the App/App require payment of fees on the terms below ("Payment Terms"). 1. If you elect to sign up for Premium Services, you shall pay all applicable fees, as described on the App in connection with such Premium Services selected by you. You agree to pay the applicable fees for the Premium Services (including, without limitation, periodic fees for upgrade accounts) as they become due plus all related taxes, and to reimburse us for all collection costs. Your obligation to pay fees continues until you cancel your subscription. 2. You acknowledge that BPO Interview Coaching Premium Services are subject to this Agreement and any additional terms related to the provision of the Premium Services. 3. If you elect to sign up for Premium Services, you authorize BPO Interview Coaching directly or through third parties, to make any inquiries it considers necessary to validate your account and financial information that you provided while signing up for such Services. 4. Once you sign up for Premium Services BPO Interview Coaching Holdings Limited is entitled to collect fees from Users in respect of the Premium Services, to process any payments and/or refunds and/or take any billing actions as required in connection with the collection of the fees on behalf of the Premium Services. 5. All fees related to using Premium Services are charged automatically using the payment method as determined on the App. If BPO Interview Coaching does not receive a request by the user, for Premium Services termination you acknowledge and understand that BPO Interview Coaching will continue to charge you for the Premium Services as long as your account remains active regardless of whether the Premium Services are used or not. 6. If, at any time, you contact your bank or credit card company and decline or otherwise reject the charge of any payable fees, this act will be considered a breach of your obligation hereunder and your use of the Premium Services will be automatically terminated. Your use of the Premium Services will not resume until you re-subscribe for any such Premium Services. 7. If you want to use a different credit card or payment method, or if there is a change in your credit card validity or expiration date, you may edit your information by accessing your settings page. If your credit card reaches its expiration date, your continued use of BPO Interview Coaching Premium services constitutes your authorization for us to continue billing that credit card and you remain responsible for any uncollected amounts. 8. It is your responsibility to keep your contact information and payment information current and updated. 9. Users purchasing Premium Services shall pay any and all prices and fees due for such Services. All prices and fees are non-refundable unless otherwise expressly noted (and without prejudice to your statutory rights), even if such Premium Services are suspended, terminated, or transferred prior to the end of the Services term. 10. If your fee is not paid in a timely manner, or BPO Interview Coaching is unable to process your transaction using the payment method provided, BPO Interview Coaching reserves the right to revoke access to your Premium Services. 11. BPO Interview Coaching expressly reserves the right to change or modify its prices and fees at any time, and such changes or modifications shall be posted online at the App and effective immediately without need for further notice to any user. BPO Interview Coaching has the right to adjust prices by territory in order to allow for various taxes or other changes. Any charges or modifications in prices and fees shall be effective when the Services in question are up for renewal. 12. BPO Interview Coaching may change the fees and charges in effect, or add new fees and charges from time to time, but we will give you advance notice on our App. 13. In order to ensure that you do not experience an interruption or loss of services, BPO Interview Coaching offers an automatic renewal option for subscription products. The automatic renewal option automatically renews the applicable service for a renewal period equal in time to the original service period. For example, if your original service period is for one month, your renewal period will be for one month. Your renewal date is available on your settings page. 14. Unless you cancel your subscription, at the end of the initial term of the subscription. BPO Interview Coaching will automatically renew the applicable service of the subscription products and will take payment from the payment method you have on file with BPO Interview Coaching at BPO Interview Coaching then current rates, which you acknowledge and agree may be higher or lower than the rates for the original service period. In the event your Premium Services began on a day not contained in a given month or year, BPO Interview Coaching will bill your payment method on the last day of such month or year. For example if your Premium Services began on January 31st, then February 28th is the next time your payment will be charged. 15. You may cancel your subscription from Premium Services prior to the automatic renewal at any time before the renewal date. In such event the services shall be discontinued upon the expiration of the respective period you have paid for and you shall not have any claims towards BPO Interview Coaching in relation to the discontinuation of the services. 16. It is your duty to notify us if you believe any unauthorized or otherwise problematic transactions have taken place under your account. You agree to notify us immediately in respect of same, so that we may take action to prevent financial loss. Unless you submit the claim to us within 30 days after the charge, you will have waived, to the fullest extent permitted by law, all claims against us arising out of or otherwise related to the transaction. 17. If you make a payment on the BPO Interview Coaching site or the BPO Interview Coaching Platform (including mobile applications) you agree to our Payments Terms.

11. SECURITY OF INFORMATION

At BPO Interview Coaching, we understand how important the security and confidentiality of your information is to you. Keeping customer information secure is a top priority for BPO Interview Coaching. Even so, BPO Interview Coaching cannot and does not guarantee the privacy or confidentiality of information relating to you that passes over the Internet. In accessing this App and in availing of any of the services/information available on or via this App, you are deemed by the Terms and Conditions of Use to accept that electronic mail messaging and Internet communication may not be free from interference by third parties and may not remain confidential. In all circumstances the use by you of this App is at your sole risk. You are solely responsible for maintaining your User Profile information. Please be careful and responsible whenever you are online. While we strive to protect your personal information, we cannot ensure or warrant that it will be at all times secure from unauthorised use and you transmit to us at your own risk. You can be assured that we have taken the necessary steps to protect your information by using some of the latest technologies available. This enables you to transact with us online in confidence.